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What is eConsult?

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.

Please Note

Patients are able to access eConsultation during Monday to Friday from 8am to 6:30pm.

The service will be closed from 6.30pm each day, over the weekend and during Bank Holidays.

The service may close sooner if we reach safe clinical capacity.